Friday, 28 August 2009

20 Different perceptions: How do you see an invitation to tender?

1. A bunch of unnecessary bureaucratic hoops to jump through
2. An administrative function
3. A scientific research paper
4. An exercise in corporate culture matching
5. An exercise in talking about what you can do
6. A demonstration of the way your company communicates
7. A marketing function
8. A pointless paperwork exercise
9. An office junior’s job
10. A list of your companies credentials
11. A standard from-filling activity
12. Compiling a load of company polices, references and CV’s
13. A competitive sporting activity
14. A formal box-ticking exercise
15. A sales proposal
16. A route to market
17. A specifically targeted business opportunity
18. The MD’s top priority
19. Opportunity to win a top new client
20. 2 weeks of late nights and endless redrafting


Tip: The way you see an ITT will determine how successful you are at winning the contracts.

Friday, 21 August 2009

5 visuals to improve your tender answers

As a tender writing organisation one of the most common questions we get is: “How do you stand out when it’s an online submission – don’t they all look the same?”

There a multitude of ways to distinguish your response from your competitors, one of which we share here is the use of visuals.

1. Flow charts
Some people are very visual and don’t like reading long passages of text. A flow chart can demonstrate a process very clearly and quickly. With word limits and page limits this can have a great impact on the reader in a very small space. It is particularly powerful when two charts are used in comparison – demonstrate the improvements you have made.

2. Photographs
As we all know sales are built on relationships, we buy from those we ‘know, like and trust’, and as the old cliché goes; ‘people buy from people’. Adding photographs of the management team, showing your offices or places of work, images of your products or services being delivered is a transparent way to communicate. Photos say ‘here we are, come and have a look at our business’ - that is a positive message to get over.

3. Video clips
As on websites, video clips in tender responses are often encouraged and welcomed. You need to check the rules of the specific tender, but a short clip showing your company in action can have a dramatic effect. The first point is that you have taken the time to make the clip – which shows you are committed. The second point is that it explains with clarity what can be complex to put across in words.

4. Colour charts
If you can imagine shutting yourself in a room to wade through 50 tender responses over days you can gauge how tough it can be for procurement professionals sometimes. A chart can show numbers with a contrast in a way that language can often lack. Putting KPI’s (Key Performance Indicators) in to a pie chart or bar graph not only shows how you improve year on year – ‘in colour’ it also breaks up the text and makes life easier for those marking your tender. Is your business one that makes life easier for your clients?

5. Screen shots
One of the easiest ways to be remembered is to put in an image. ‘Ctrl and PrtScr’ is a way of showing what you do in the office. You can take a dry subject and bring it to life with a screen shot of you at work. When you are being evaluated you want to stand out in people’s minds, so try showing what you do instead of just talking about it.


For more information visit www.ways2win.co.uk

Thursday, 13 August 2009

5 tips on finding contract opportunities for free

The government have announced this month that they are making more low value contract opportunities available for free, low value being contracts worth less than £100,000. Supply2.gov were providing local opportunities for free but charging up to £180 per year for UK-wide information. (Source: Department for Business Innovation & Skills)

All public sector tenders above a set threshold must be advertised on in the Official Journal of the European Union – the OJEU. The thresholds are currently:

Supplies - £90,318
Services - £139,813
Works (construction) - £3,497,313

Most local and central government do put out to tender contracts below these amounts although they are not required to do so by law, and so there are plenty of opportunities available.
There are many websites out there that provide access to free information on tenders in the public sector and here are 5.

1.
http://www.publictenders.net/ – Public Tenders.net

Contracts from public sector bodies all over the nation and internationally are available for free. Use key-word search or get daily alerts for free.

2.
http://www.supply2.gov.uk/ – Low value Contracts

3000 new opportunities available every month including. Sign up for free daily alerts on opportunities for your business.

3.
http://www.bluelight.gov.uk/ – The Emergency Services

Register and find opportunities for free. The emergency service can actually contact you to quote for work once you make yourself know to them by registering.

4.
http://www.contracts.mod.uk/ - MOD

The Ministry of Defence publish contracts on this website and have a wide range of business requirements.

5.
http://www.ted.europa.eu/ - The OJEU

This is where all public sector contracts exceeding the thresholds must be published.

(Why the funny threshold numbers? Answers on a postcard..email me at: enquiries@ways2win.co.uk)


www.ways2win.co.uk

Wednesday, 5 August 2009

Tendering to Survive!

Tendering to Survive!

I would like to begin this blog with a very current phenomenon – tendering to keep the contract.

We work with many businesses from law firms with established tender teams to small print operations that we help to win framework agreements. This has been to date about winning new business in order for those organisations to grow, and become more profitable, but we have noticed a shift in demand over recent months. What is becoming more and more common is the situation where companies being asked to tender to provide a service that they have been delivering for years.

It can be quite daunting to find that in order to keep a contract that you have been delivering with first class service for years; you need to complete a 30 page PQQ before a 90 page ITT.
  • PQQ – Prequalification Questionnaire
  • ITT – Invitation to tender

When the focus of your business has been providing the service and suddenly it switches to a situation where you have to compete with other companies to keep going, it can be tough.


Below are a few free pointers on handling the situation.


1. Take it seriously.
Public sector tenders are open to challenge, you won’t be awarded the contract because they like you, they can only award it on marks, and can only mark what they see.

2. Ask questions.
There will be plenty that you are unsure about and there is always a means of asking questions. Often this will be via an online portal or email, if you don’t follow the rules you won’t be considered.

3. Check the marking criteria.
It’s easy to assume that it will be the cheapest price wins. It is not the case in the public sector, with a strong environmental agenda it is not uncommon to see 10% of your marks being on your environmental policy.

4. Respond with specific facts.
Unless you are used to tendering it is very difficult to articulate the strengths of your business in with clarity. “We really care about our customers” may be true but won’t make a good answer to any question. “In June this year 92% of our customers rated our service as ‘Excellent or outstanding’ provides evidence that can be credited.

5. Respond in plain English – never technical talk.
The people marking your response will not always be as expert in your field as you are. Procurement departments are there to manage the process, and so one day are purchasing legal services, the next may be buying fleet vehicles. No one can be an expert in all areas.

www.ways2win.co.uk